Return Policy

A lot of care goes into packaging each order but sometimes things go wrong during shipping that are out of our control. In the event that you receive a product that has been damaged during shipping and is unable to be used, please send us an email at wimberleywixcandles.com with a picture of the product and the box, and we will work with you to get you a replacement. Please notify us within 72 hours of receiving your order.

In the event that you are not completely satisfied with your Wimberley Wix Candles purchase, please contact us directly at wimberleywix@gmail.com and give us the details. While not every order can be returned, replaced or exchanged, it is our firm commitment to give you peace of mind with every Wimberley Wix Candles purchase that you make, and know that it is our goal that you are satisfied with you purchase.